Frequently Asked Questions

Find quick answers to the most common questions about Gematri software and design services.

What software and design services does Gematri offer?

Gematri delivers QR Menu, online ordering integration, website, logo, mobile app, and custom software services under one roof.

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What is a QR Menu and how does it benefit my business?

A QR Menu digitizes your menu via QR codes, enabling fast updates, contactless use, and a better customer experience.

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How long does QR Menu setup take?

If your menu content is ready, QR Menu setup is completed and delivered within about 1 hour.

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How do I upload menu content to QR Menu?

You can upload menu content via an Excel template or directly from the admin panel.

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Does QR Menu work without internet?

QR Menu runs in the browser, so an internet connection is required to load the menu.

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Do customers need to download an app to use QR Menu?

No. Customers can open the menu with their camera or browser without installing an app.

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How fast can I update the menu in QR Menu?

Updates are made instantly in the panel and go live within minutes.

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Can I add allergen and ingredient info in QR Menu?

Yes. You can add allergen, ingredient, and nutrition information for menu items.

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How do I create and print QR menu codes?

QR codes are generated automatically in the panel with options for table-based use and printing.

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How do you manage pricing and promotions in QR Menu?

Prices and promotions can be scheduled by date/time from the admin panel.

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How is multi-branch QR Menu management handled?

Multi-branch management is handled via a centralized panel and role-based permissions.

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Can QR Menu integrate with POS or payments?

POS and payment integrations can be planned based on your current infrastructure.

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Can QR Menu be used together with online ordering?

Yes. QR Menu can work together with online ordering flows.

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Which modules are included in a restaurant automation system?

It typically includes POS, tables, kitchen, inventory, and reporting modules.

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What is online ordering integration?

Online ordering integration connects your web/mobile channels and payment flows to your operations.

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How does the website design process work?

We follow discovery, design, development, SEO, and launch stages.

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How does the logo design revision process work?

We follow a brief–concept–revision flow; revision rounds depend on scope.

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How long does mobile app development take?

Timelines vary by scope; a basic MVP usually takes 6–10 weeks.

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How does the custom software development process work?

The process includes analysis, planning, development, testing, and deployment.

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How is pricing determined?

Pricing depends on scope, features, integrations, and delivery timeline.

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What does support and maintenance include?

Includes updates, security checks, performance improvements, and content support.

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How do you ensure KVKK compliance and data security?

We ensure security with data minimization, access control, secure hosting, and regular backups.

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Do you provide domain and hosting support?

Yes. We can handle domain/hosting or work with your existing infrastructure.

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Is there a free demo or trial?

We offer a free demo for QR Menu and share demos or case samples for other services.

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